Frequently Asked Questions
How long will it take to get my order?
Orders are shipped out in approximately 3 business days. Please allow 7-10 additional business days for shipping and delivery.
Exceptions to the above might be for pre-orders. For each pre-ordered item we will list the expected time frame for ordering, manufacturing, and shipment.
If you are in need of your order in less time, please contact us first and we can provide you with a quote for expedited processing and shipping.
Do you accept returns?
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Do you do custom orders?
Some of our products may be available for personalization or customization. If you're looking for something in particular, contact us and we may be able to accommodate you!
Where are you located?
We operate out of Southern California, United States.
Where do you ship?
We ship within the United States only.
Still need help?
If the FAQ above did not answer your questions, contacting us directly via email!